Mylobstr.com ("we," "us," or "our") operates the website at mylobstr.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our site or services, you agree to the practices described here.
1. Information We Collect
Information you provide directly
When you contact us, request a quote, or sign up for our services, we collect:
- Name and business name
- Email address and phone number
- Business address and website URL
- Any other information you include in a message or form submission
Information collected automatically
When you visit our website, we automatically collect:
- IP address and general location (city/country level)
- Browser type, device type, and operating system
- Pages visited, time on site, and referring URL
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver the services you requested
- Send project updates, invoices, and support communications
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell your personal information to third parties — ever.
3. Cookies
We use cookies and similar tracking technologies (including Google Analytics) to understand website traffic and improve our services. You can disable cookies in your browser settings at any time. Doing so may affect certain features of the site.
4. Third-Party Services
We use the following third-party services to operate our business:
- Google Analytics — website traffic analysis. Google's Privacy Policy
- Resend — email delivery for contact form submissions. Resend's Privacy Policy
- Vercel — website hosting and infrastructure. Vercel's Privacy Policy
- Stripe / Square — payment processing (if applicable). Data is handled directly by these processors under their own privacy policies.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are kept for up to 3 years. You may request deletion at any time by contacting us.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we take all reasonable precautions to protect your data.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, email us at info@mylobstr.com.
8. Children's Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy? Reach us at:
Mylobstr.com
Albany, NY Metro Area
Email: info@mylobstr.com